A Our cancellation conditions according to AGB's are valid. However, a free cancellation by the vacationer for the period December 10 to April 10, 2021 is possible at any time, should one of the following points apply:
• The arrival or departure to Austria due to a border closure can not be guaranteed.
• Austria, Tyrol or the Serfaus-Fiss-Ladis region is classified as a risk area of the highest category by your government
• you have to go into legal home quarantine after departure. Any deposits made for your winter vacation will be refunded.


We ask that you adhere to the following guidelines throughout your stay:
• Minimum distance of one meter from other people who do not share a household.
• Refrain from shaking hands when greeting guests
• Regular hand washing and disinfection at anti-viral disinfection stations
• Immediately notify the hotel management of the occurrence of any symptoms of illness during the vacation.